1,000 Cups in One Day. Ice Cream Robots Draw Crowds in Two Cities

The 2026 “Guangxi Double Third Festival Bagui Carnival” treated visitors from across the country to a splendid cultural feast, blending a distinctive mix of technological flair, Guangxi character, ASEAN flavor, and a contemporary touch. Amid this nationwide celebration, the DexForce W1 Pro ice cream robot kiosk from DexForce Technology (hereinafter the W1 Pro kiosk) made its debut simultaneously at the two core venues in Nanning and Guilin. It not only stood out as a technological highlight of the festivities, but also wove itself deeply into the festival experience with its stable, efficient, and novel service model, demonstrating the tangible value of intelligent technology in empowering offline commerce and the cultural tourism industry.

On this occasion, two W1 Pro ice cream kiosks joined forces to unlock a new record of more than 1,000 cups sold in a single day, a result that not only reflects the stability of the W1 Pro robot at the technical level, but also validates the initial success of the company’s commercialization strategy for the cultural tourism industry.

At the main venue at Minge Lake in Nanning, the grand opening ceremony and technology exhibition zones such as the “Smart Future” AI Island set each other off delightfully. The W1 Pro kiosk was stationed right there, standing up to the challenge of the huge, instantaneous visitor surges brought by the opening ceremony. After enjoying cutting-edge tech performances such as the digital Liu Sanjie welcome and the human-robot bamboo-pole dance, visitors found themselves drawn to this quietly working “little pavilion”.

Unlike traditional retail counters that rely on staffing to absorb peak demand, the W1 Pro kiosk went about the rush with fully automated composure. It accurately recognized visitors’ on-screen orders, located cups through its high-precision vision system, grasped them steadily with its human-like robotic arm, and completed standardized ice cream preparation and delivery within tens of seconds. Throughout the event, the kiosk ran continuously and steadily, effectively diverting on-site consumer flows and cutting queuing time for visitors. Its unmanned, non-stop service aligned closely with the festival-running philosophy of the Double Third Festival: efficient, orderly, and smart, becoming a tangible, interactive, purchasable footnote to the “Smart Future” zone and earning wide praise from organizers and visitors alike.

Meanwhile, at Jiatianxia Square in Guilin, home to the first National Rice Noodle Super League, affectionately known as the “Fenchao”, the W1 Pro kiosk found itself at the heart of a summit showdown of Chinese rice noodle flavors. The event gathered 94 teams from Sichuan, Hainan, Guizhou, Nanchang, and other places, brimming with festive vibrancy and aroma. The robot kiosk of DexForce Technology shared the stage with time-honored intangible-cultural-heritage names such as Huaqiao Rongji and the Ronghu Hotel, creating a clever dialogue between “traditional handcraft” and “modern intelligent artistry”.

Beyond the savory, fiery freshness of rice noodles, the robot kiosk offered a standardized, refreshingly cool dessert. Its tireless operation was a perfect match for the sustained yet fluctuating visitor flows during the competition, providing contestants, judges, and visitors with a stable, reliable catering option. This not only enriched the mix of consumer offerings at the “Fenchao” venue, but also added a distinctive sense of technology that elevated the overall experience of this national professional culinary competition, projecting the image of Guilin as an international tourist destination that embraces innovation and integrated development.

The ability to run steadily and simultaneously at two events of such different character in Nanning and Guilin rests on the deep expertise DexForce Technology has built in core embodied AI technologies. The W1 Pro kiosk is not a concept machine built for show, but a mature product designed to solve pain points in real commercial scenarios.

Facing complex lighting, crowds, and dynamically placed cups in open environments, its self-developed visual perception system achieved millimeter-level recognition and positioning accuracy. A high-degree-of-freedom robotic arm worked in concert with a delicately force-controlled dexterous hand, ensuring stable and reliable grasping and manipulation. Predictive maintenance capabilities integrated into the whole system kept the equipment healthy through consecutive days of long hours of operation. It was this solidity and robustness of underlying technology that underpinned the “zero-failure” stable performance of the W1 Pro kiosk across the two-city Double Third Festival events, turning technical capability into a service capability customers can rely on.

The successful deployment at this major provincial-level cultural IP event was a concentrated showcase of the commercialization strategy of DexForce Technology. Its significance goes far beyond one-off event exposure: it verified the practicality and economics of intelligent unmanned service terminals in large-scale cultural tourism scenarios.

In commercial services, solutions of this kind strike directly at the industry pain points of rising labor costs and the difficulty of standardizing service. Earlier, DexForce partnered with the healthy dining brand “Weixiaofan” to apply robots across the full workflow of intelligent meal delivery, achieving a 99.8% long-task success rate and effectively improving operational efficiency and consistency of experience.

In the cultural tourism industry, intelligent terminals are becoming an important tool for creating differentiated experiences and new consumption growth. From the cultural interactions at the Datang Everbright City in Xi’an to the service support at this Double Third Festival’s two-city events, DexForce is deeply engaged in the intelligent upgrading of cultural tourism projects, helping them build a new experience model that integrates “watching, interacting, and consuming”.

Through this deep cooperation with the “Guangxi Double Third Festival”, a top-tier cultural IP, DexForce not only demonstrated the outstanding performance of its products in complex scenarios, but also made plain its commitment to solving real problems of the real economy with innovative technology. Going forward, the company will keep planting embodied AI technology across a broader offline commercial ecosystem, so that reliable, convenient, and intelligent service becomes an ever-present pillar of a better life.